As a Full-Time Nurse Consultant, you will be eligible for the following benefits:

Medical Insurance: $40 bi-weekly medical benefits for individuals, $50 bi-weekly medical benefits for family. Eligible after 60-day waiting period.

Ancillary benefits (ex. dental, vision, etc.) provided through Lincoln Financial. Friendship Community provides a defined annual contribution that Full-Time Team Members can use towards ancillary benefits each year. The 2024 defined contribution is $150, which totals $5.77 per pay. Eligible after 60 day waiting period.

Paid Time Off: Accrues per pay period, can be used immediately.

Sick Time: Accrues per pay period, can be used immediately.

Retirement: Team member is able to contribute to 403(b) retirement plan after 30 days.

Holiday Pay (FT status): 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas.

Benefits Offered to all Team Members:

Wellness program

Everence Federal Credit Union

Everence Small Loan

Wellspan Employee Assistance Program (EAP)

Modern Eyes Membership

Discount at our Heart Gallery

Meals/Activities while on shift for DSPs

Olivia Cunningham Education Fund

Free myStrength app access

In order to be considered for a position here at Friendship Community, please apply using the following link: https://forms.gle/MA52ez9ZrA9EJaop7.

Friendship Community is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, national or ethnic origin, color, religion, sex, sexual orientation, age, disability, citizenship or veteran’s status.

This is a professional position, which guides and manages the overall provision of HR services, policies, and programs for the organization.

ACCOUNTABILITY: Accountable to the CEO.

AUTHORITY: The Director of HR is responsible for implementation of services, benefits, policies, and programs through the Human Resources Team while advising Directors, Associate Directors, Residential Coordinators, and Residential Managers regarding HR issues.

RESPONSIBILITIES:
A. Demonstrates a respectful, positive attitude that promotes service excellence.
B. Facilitates and manages the recruitment and development of a superior workforce.
C. Collaborates with the CEO and other Directors to establish hourly compensation and salary ranges.
D. Consults with Management Team Members (TM) regarding local, state, and federal laws and statutes related to employment practices.
E. Management of the “mandatory only” Employee Assistance Program.
F. Collaborates in the decision-making process regarding terminations and facilitates the exiting process for TMs.
G. Attends external HR meetings and serves on internal committees: HR Providers and PAR Infection Control and Safety Committee Medical Review Committee Quality Improvement Council.
H. Directs the Workers Compensation, Unemployment Compensation, and Family and Medical Leave Act processes.
I. Consults with Operations regarding Team dynamics and TM job performance.
J. Analyses ratings and researches issues associated with Contentment Surveys.
K. Other duties as assigned by the CEO.

WORK SCHEDULE: This is a full-time salaried exempt position that requires flexibility for evening and weekend hours as needed.

EDUCATION AND EXPERIENCE: Bachelor’s degree from an accredited College or University. A minimum of three years of management/supervisory experience is preferred.

ABILITIES: The Director of Human Resources shall have the ability to: Prioritize while being results and people oriented, prepare and analyze comprehensive reports incorporating the use of technology, multitask, with sustained energy, and carry out assigned projects to their completion, communicate effectively verbally and in writing, efficiently and effectively, administer a personnel system, database and HR Team Maintain effective working relationships with employees and the public, use sound judgment, while balancing business considerations, in decision-making, and work independently, decisively, and with credibility

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

As a Full-Time Director of Human Resources, you will be eligible for the following benefits:

• Medical Insurance: $40 bi-weekly medical benefits for individuals, $50 bi-weekly medical benefits for family. Eligible after 60-day waiting period.
• Ancillary benefits (ex. dental, vision, etc.) provided through Lincoln Financial. Friendship Community provides a defined annual contribution that Full-Time Team Members can use towards ancillary benefits each year. The 2024 defined contribution is $150, which totals $5.77 per pay. Eligible after 60 day waiting period.
• Paid Time Off: Accrues per pay period, can be used immediately.
• Sick Time: Accrues per pay period, can be used immediately.
• Retirement: Team member is able to contribute to 403(b) retirement plan after 30 days.
• Holiday Pay (FT status): 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas.

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Wellspan Employee Assistance Program (EAP)
• Modern Eyes Membership
• Discount at our Heart Gallery
• Meals/Activities while on shift for DSPs
• Olivia Cunningham Education Fund
• Free myStrength app access

In order to be considered for a position here at Friendship Community, please apply using the following link: https://forms.gle/MA52ez9ZrA9EJaop7.

            The Maintenance Associate is responsible as a member of the Facility Services     Team to assist in maintenance of the organization’s physical sites and promote the    safety and well being of all Individuals and Team Members.

1. Accountability:

            The Maintenance Associate is directly accountable to the Associate Director of     Facility Services and subsequently to the Director of Operations.

2. Responsibilities:

1.      Demonstrates a respectful positive attitude that promotes service excellence to Individuals, fellow Team Members, families and / or the general public.

2.      Remains familiar with all Friendship Community buildings and equipment, electrical, water, and sewage systems to manage routine maintenance and emergency operation protocols. 

3.      Assists Maintenance Team in long range planning of facilities, updating maintenance improvement programs, plans relating to projects, meeting with vendors, and ordering supplies for projects. 

4.      Performs building, vehicle, grounds and other necessary work projects as assigned to maintain Friendship Community properties

5.      Provides on-site supervision and coordination for building and remodeling projects.  This includes working with subcontractors and volunteers.

6.      Maintains security practices related to property access.

7.      Maintains assigned work vehicle including stock of well-maintained tools as required for scope of required tasks.

8.      Attends training sessions as assigned and maintains annual training requirements.

9.      Adheres to organizational Policies and Procedures, as well as applicable regulatory guidelines.

3. Work Schedule:

            Unless otherwise specified, Maintenance Associates are full-time (40 hours per     week), with hours generally 8:00am-4:30pm, Monday through Friday, with     flexibility to respond to urgent needs as they arise outside of typical business      hours.  The Maintenance Associate role is an hourly position.

4. Education and Experience:

1.      Basic carpentry, electrical, HVAC or plumbing skill knowledge is preferred.

2.      Specialized training and certification in a specific trade field.

3.      Proficiency in building construction and mechanicals

4.      Demonstration of sound decision making and performance of tasks with limited direct supervision

5.      Promotion of efficiency and sustainable solutions

6.      Ability to effectively manage multiple priorities

7.      Ability to work cohesively with a team

8.      Demonstration of creativity with available resources

9.      Ability to lift up to 100 lbs.

10.  Promotion of safety culture

11.  Basic computer skills that include using email, navigating the internet, creating spreadsheets, and updating Maint related software.

5. Tools/Vehicle:

Tools and a work vehicle will be provided and must be maintained by a Maintenance Associate per the organization’s policies and required practices. 

XI.       PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

XII.     NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Residential Services:
1. Participate in the Individual Support Plan (ISP) process and meetings.
2. Implement, document, and monitor Behavior Support Plans and tools in collaboration with Behavior Support Consultant(s).
3. Assure Individuals experience a variety of social, recreational, and religious events.
4. Facilitate collaboration between the Program Specialist and the DSP Team.
5. Oversee Individual’s finances in compliance with FC’s and state regulations.
6. Monitor all appropriate Care Tracker functions for the Individual’s care.
7. Facilitate County monitoring visits.
8. Review and maintain the Individual’s personal property inventory records.
9. Submit monthly “out of facility” information to the Finance Department.
Medical Services:
1. Maintain Medication Administration Certification and administer medications.
2. Assure documentation of medical situations and appointments per regulations.
3. Maintain first aid kit supplies.
4. Maintain a supply of all required physician orders/approved medications.
5. Function as Practicum Observer for the home.
6. Maintain required medical records.
Food Services:
1. Oversee menu planning and food purchasing based upon each Individual’s needs and per regulations.
2. Include the Individuals in food preparation/ kitchen duties, table setting, etc. daily based upon ability and goals.
Housekeeping Services:
1. Maintain effective standards in compliance with regulations and for the appearance and cleanliness of the home.
2. Complete/delegate documentation of quarterly Safety Site Inspections.
Team Member Supervision/Responsibilities:
1. Manage, coach and communicate with DSPs to keep them informed regarding updates in collaboration with the Residential Coordinator.
2. Develop and maintain the monthly Team Member core schedule per staffing ratios.
3. Provide orientation for new Team Members regarding their varied job duties.
4. Document Team Member/DSP job performance, as appropriate, regarding work accomplishments and concerns or growth areas.
5. Facilitate monthly Team Meetings and summarize discussions in written minutes.
6. Discuss work performance concerns with the Residential Coordinator and involve Human Resources if any disciplinary action is warranted.
7. In collaboration with RC, hold TMs accountable for regulatory training requirements.
Other Services:
1. Report all incidents immediately to the Residential Coordinator or to On-Call.
2. Conduct or delegate and oversee documentation of monthly fire drills.
3. Serve on committees within Friendship Community, as requested.
4. Schedule FC routine automotive maintenance if unusual expenses are anticipated, they must be approved by the Associate Director of Facility Services.
5. Serve as the On-Call Contact Person on a rotating basis (cell phone provided).
6. Be knowledgeable regarding the Privacy Policy, and HIPAA/HITECH regulations.
7. Other duties as assigned.

Work Schedule: This is a full-time hourly position which is eligible for over-time pay (as approved). It is expected that the Residential Manager will work 8:00am - 4:30pm Monday - Friday, (40-hour work-week), with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs.

Education/Experience Requirements: Residential Managers are expected to have previous leadership experience and 1-2 years paid experience working with adults who have IDD/DD is preferred. The RM must possess the ability to be responsible, trustworthy, industrious, positive and facilitate Team efforts toward a common goal.

As a Certified Nursing Assistant (CNA), you will be assigned to work as part of a team in one of our 24 homes with the responsibility of supporting up to 4 Individuals. This is not your typical CNA role where you are working a floor of dozens of residents. Our current CNAs all share the same insight: this is a much calmer and more relaxed setting than what they had previously worked in at other organizations.

Your responsibilities as a Friendship Community CNA will include:

• Participating in program planning on behalf of Individuals
• Communicating pertinent information about the Individuals to Team Members
• Implementing individualized goal plans for each Individual
• Keeping an accurate record of activities and progress for each Individual; including, Active Treatment Plans, Individual Support Plans, SEEN Plans, Behavior Support Plans, Community Participation Supports, and any other necessary documentation
• Assisting Individuals in daily routines; including, but not limited to, toileting, feeding, tube feeding, exercise, and repositioning
• Training Team Members on the care of Individuals
• Assisting Individuals in mobility with the use of proper adaptive equipment; including, stand-aids, lifts, and any other adaptive equipment
• Reporting symptoms, concerns, or other medical observations to the Residential Manager or other designated agency personnel (DAP)
• Maintaining medication administration certification; administering medications as designated and per Office of Developmental Program (ODP) guidelines

DEFINITION AND BASIC FUNCTION: Responsible in assisting the Residential Manager with the health and well-being of all Individuals within a home or homes. In conjunction with the Residential Manager and the Residential Coordinator, the manager assistant is responsible to assure that all daily operations of the home meet both Friendship Community policies and state regulations.

RESPONSIBILITY: Demonstrates a respectful positive attitude that promotes service excellence to Individuals, fellow Team Members, families and/or the general public.

Programming:

• Provide suggestions to the Residential Manager to improve systems and supports in the home.
• Assist the Residential Manager in assuring Individuals experience a variety of social, recreational and religious experiences.
• Assist the Residential Manager with the implementation of Direct Support Professionals schedules; working open shifts; as appropriate.
• Monitor Programs receipts, sign and return to the main office.
• Conduct fire safety drills and complete necessary documentation.
• Read daily case notes.
• Positive communication with day services and family members.
• Provide leadership and training for DSP’s.
• Assist RM/MSP with medical appointments, follow up documentation as needed.

Administrative Duties:

• Filing
• Processing mail for the home
• Update Team phone list
• Maintenance requests, when needed.
• Update communication book
• Monitor Team Member training hours.
• Completing physical site/lift equipment checklist
• Completing occupancy data spreadsheet

Other Services:

• Report all incidents and unusual incidents promptly according to On-Call procedures.
• Handle emergencies which may occur in the home and with the Individuals while on shift.

WORK SCHEDULE: This position is full-time, hourly, with the majority of hours designated for administrative and programming workload. The Manager Assistant is expected to work 10-12 hours of Direct Care shifts per week. Other hours can be scheduled to handle emergencies, appointments and open shifts; as appropriate.

EDUCATION/EXPERIENCE REQUIREMENTS: Must have 1-year experience working with IDD population in a residential setting and previous leadership experience is preferred. Strong communication and computer skills is required. Must have the ability to be responsible, trustworthy, cheerful, industrious, and able to work together as a team.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

As a Full-Time Manager Assistant, you will be eligible for the following benefits:

• Cigna Medical Insurance: Bi-weekly medical premiums: $20 – individual, $30 – family. Deductibles: $200 - Individual, $400 - Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses. Eligible after 60 day waiting period.
• Ancillary benefits (ex. dental, vision, etc.): Provided through Lincoln Financial. Friendship Community provides a defined annual contribution that Full-Time Team Members can use towards ancillary benefits each year. The 2023 defined contribution is $150, which totals $5.77 per pay. Eligible after 60 day waiting period.
• Paid Time Off: Accrues per pay period, can be used immediately.
• Sick Time: Accrues per pay period, can be used immediately.
• Retirement: Team member is able to contribute to 403(b) retirement plan after 30 days.
• Holiday Pay (FT status): 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas.

Benefits Offered to all Team Members:

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Wellspan Employee Assistance Program (EAP)
• Modern Eyes Membership
• Discount at our Heart Gallery
• Meals/Activities while on shift for DSPs
• Olivia Cunningham Education Fund
• Free myStrength app access

In order to be considered for a position here at Friendship Community, please apply using the following link: https://forms.gle/MA52ez9ZrA9EJaop7.

Friendship Community is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, national or ethnic origin, color, religion, sex, sexual orientation, age, disability, citizenship or veterans' status.

DEFINITION: The Gallery Assistant shall work closely with the Gallery Manager to ensure the daily Gallery operations. This person is responsible for assisting with administrative and creative tasks related to the Gallery. The Gallery Assistant gives the Gallery Manager an opportunity to manage outside exhibits and events by being available to have the Gallery open. The Gallery Assistant would work most Saturdays.

RESPONSIBILITY:
a. Assist with daily Gallery operations, including opening and closing routine.
b. Ensure the Gallery is clean and tidy each morning.
c. Send, track and ensure completion of Maintenance requests for the Gallery.
d. Research partnerships within the community on the direction of the Gallery Manager.
e. Encourage/facilitate social interaction with community members.
f. Complete Gallery related transactions and weekly reconciliation.
g. Keep accurate inventory of Gallery products (i.e., PBK items and greeting cards).
h. Welcome and interact with visitors in the Gallery.
i. Promote the Gallery to visitors and explain our mission and current exhibit(s).
j. Provide customer service and resolve inquiries over the telephone.
k. Assist in managing and shipping online orders.
l. Process, name and photograph new artwork.
m. Assist with jury process and selecting artwork for upcoming exhibit(s); as needed.
n. Perform Gallery related errands and outside exhibit setup/teardown.
o. Assist with matting and framing.
p. Other duties as requested by the manager.

WORK SCHEDULE: This is a part-time hourly (20-24 hours per week), professional position with the ability to flex hours. The general schedule for this role will be:

_Wednesday 10:00AM – 3:00PM
Thursday 10:00AM – 4:30PM
Friday 8:00AM – 4:30PM; First Friday 12:00AM - 8:30PM
Saturday 9:00AM – 2:00PM_

Your responsibilities as a Friendship Community DSP will include:

• Assisting Individuals in daily routines through dressing, bathing, eating/feeding, toileting, exercises, etc., as needed.
• Assisting Individuals with their mobility by the use of walking aids, lifting, splints, positioning, and transferring them through safe and approved techniques up to 50 lbs. Be familiar with the use of mechanical lifts if available in the home.
• Assisting the Individuals in food preparation and in kitchen duties, teaching appropriate skills.
• Assisting the Individuals in-room care and general housecleaning, teaching appropriate skills.
• Maintaining ongoing knowledge and adherence to the Individual’s care plan.
• Reporting symptoms, concerns, or medical observations to the Residential Manager, nurse on duty, or designated agency personnel.
• After becoming med trained, administering medications to the Individuals as prescribed.
• Transporting Individuals to and from activities using Friendship Community vehicles.
• Assisting with the general upkeep of the home.
• Attending Team Meetings, In-services and other required trainings. Also read the minutes of those meetings.
• Other duties as assigned, depending on the home.

I)                   DEFINITION AND BASIC FUNCTION: This professional position establishes smooth operations of Lancaster City and Lititz Galleries, creates new community connections to support outside exhibitions, and works with the Development Department to build partnerships and create new opportunities for Individuals and local artists who participate at the Galleries (physical and/or on-line).

II)                ACCOUNTABILITY: The Friendship Heart Gallery Associate is supervised by the Associate Director of Operations for Day Services and is ultimately accountable to the Executive Team.

III)              AUTHORITY: The Gallery Associate oversees outside exhibitions and community events. The Gallery Associate has access rights to Outlook and the Shared Drive. This position is responsible for the operations of the Lancaster City and Lititz Galleries and works with the Development team to provide input and artwork for the Friendship Community on-line gallery.

IV)             RESPONSIBLITIES:

a)      Demonstrates a respectful positive attitude that promotes teamwork and service excellence to artists, artists’ families, fellow Team Members, and/or the general public.

b)      Maintains clean and inviting Galleries and Studio space.

c)      Organizes Gallery pieces for art shows/exhibits in conjunction with the Development Team

d)      Facilitates sale of orders, including packing and shipping items.

e)      Coordinates matting and framing of pieces for sale or display in the gallery or external show

f)       Works any events or exhibit showcases that contain Friendship Community artists’ pieces, when appropriate.

g)      Oversees sales associates, if applicable.

h)      Provides information for the Grant Writer to request grants for funding along with Development Team.

i)       Establishes promotional opportunities for the artist and their pieces.

j)       Manages day-to-day operations of the physical Galleries.

k)      Implements the annual business plan and revises with Friendship Community Leadership Team as necessary.

l)       Maintains accurate accounting records for artistic pieces and products sold along with the Finance and Development Team.

m)   Make connections with local artists.

n)      Stays involved in the Lancaster City art community through meetings and events.

o)      Maintains the inventory system accurately.

p)      Works with Development to provide monthly Board Reports as requested.

q)      Works with Friendship Heart Studio Team to bring art to the Galleries.

r)       Works with jury team to review the art that is exhibited.

s)      Works with retail partners (e.g., Primitives by Kathy) along with the Development Team.

t)       Attends Friendship Community Leadership meetings as invited.

V)                WORK SCHEDULE: This is a Max Part-Time hourly (20-24hrs/week), professional position with schedule dependent upon tasks needed for the day/week. Flexibility of hours will be required, including special events and occasional week nights and weekends to support the Gallery operations and Development Team.

VI)             EDUCATION AND SKILLS: The Gallery Associate should possess an Associate’s or Bachelor’s degree from an accredited college or university (art related degree preferred) and a minimum of two years experience with works of art and related product lines. Knowledge of the current and changing art trends is preferred. Knowledge of framing and matting pieces of art is preferred. The Gallery Associate must be a mature professional who is capable of proving leadership to Team Members and Artists. The Gallery Associate shall organize time and events related to managing the business and be comfortable networking and speaking with community businesses, private donors, funders, legislators, art institutes and the general public.

VII)          PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

IX)   NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create 

II. DEFINITION AND BASIC FUNCTION:

The Training Associate provides support to daily operations related to Team Member orientation and training. The Training Associate provides training support and oversight, as well as support with project management in a collaborative effort to enhance organizational compliance and quality.

III. ACCOUNTABILITY:

The Training Associate is immediately accountable to the Training Administrator, followed by the assigned Associate Director, Director of Operations, and ultimately the CEO.

IV. AUTHORITY:

The Training Associate is responsible to provide support and oversight of designated tasks within the Training Department.

This position may require access to protected information through Cerner (Care Tracker), as well as Elsevier. Such access rights require compliance with all HIPAA/HITECH regulations in accordance with applicable state and federal laws.

V. RESPONSIBILITY:

A. Demonstrates a respectful, professional attitude that promotes service excellence to Individuals, Team Members, families, and/or the general public.

B. Provides frequent and effective communication with Team Members, Program Managers and Coordinators, as well as other departments such as Human Resources.

C. Training:

1. Coordinates Initial Orientation with newly hired Team Members in accordance to Friendship Community policy

2. Coordinates scheduling of General Orientation presenters

3. Coordinates scheduling Team Members for General Orientation, including distribution of memos

4. Facilitates General Orientation sessions

5. Tracks Team Member CPR/FA renewal dates and distributes renewal memos

6. Assist Orientation/Training Administrator with daily training operations as identified

7. Coordinates medication administration training, in collaboration with Orientation/Training Administrator and other applicable parties.

8. Responsible for updating Team Member’s Training Records and files

9. Identifies and implements tracking systems for regulatory/policy compliance

10. Participates and completes ongoing projects within the Training Department as assigned

11. As a Team Player, will be crossed trained in other areas in the Training Department to assist and cover as needed

12. Assists with various administrative duties

D. Other Duties:

1. Serve on various committees with Friendship Community, as appropriate.

2. Understand and follow Friendship Community’s Privacy Policy statement based on HIPPA regulations.

3. All other duties assigned.

VI. WORK SCHEDULE:

This is a full time position (40 hours per week) which requires flexibility in schedule. A majority of hours are Monday-Friday, 8:00AM-4:30pm. Some evening and weekend hours are required, as needs arise.

VII. EDUCATION/EXPERIENCE REQUIREMENTS:

Experience in working with Individuals with Intellectual Disabilities is preferred. Computer skills in Microsoft Office are required. Proficiency in verbal and written communication skills in addition to organization skills is required. The Training Associate must have the ability to be responsible, trustworthy, dependable, industrious, and able to work together as a team with persons in administrative positions as well as other Team Members.

VIII. PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

IX. NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will†relationship.

As Administrative Generalist, you will perform administrative and clerical duties as a support to the Friendship Community main office and its various departmental programs.

Your responsibilities as a Friendship Community Administrative Generalist will include:

• Greet office visitors and direct them as appropriate.
• Maintain and oversee the vehicle sign-out, conference room sign-out, and computer room sign-out calendars.
• Answer and transfer calls as appropriate. Forward emails as appropriate.
• Prepare outgoing mail and distribute incoming mail on a daily basis.
• Make copies and send faxes as requested from persons within Friendship Community Leadership/office.
• Maintain positive and tidy appearance of lobby, mailroom, and Receptionist area.
• Order office supplies from Quill weekly or as needed.
• Enter Maintenance “Trac†Requests daily.
• Assemble “Welcome Packets†for new team members, as requested.
• Keep PBK items for sale organized, function as sales assistant, and maintain monthly inventory records for main office.
• Assemble informational packets for residential services inquiries.
• Update phone lists, organizational charts, and directory.
• Other duties as assigned by Executive Assistant/Leadership Team.

As a Full-Time Administrative Generalist, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance – Bi-weekly medical premiums: $20 – individual, $30 – family. Deductibles: $200- Individual, $400-Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• Ancillary benefits (ex. dental, vision, etc.) provided through Lincoln Financial. Friendship Community provides a defined annual contribution that Full-Time Team Members can use towards ancillary benefits each year. The 2023 defined contribution is $150, which totals $5.77 per pay.
• Paid Time Off – Accrues per pay period, can be used after 90 days of full-time status
• Sick Time – Accrues per pay period and can be used after 90 days of full-time status. For each quarter that sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement – Team member is able to contribute to the 403(b) retirement plan
• Holiday Pay (FT status) – 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Wellspan Employee Assistance Program (EAP)
• Modern Eyes Membership
• Discount at our Heart Gallery
• Meals/Activities while on shift for DSPs
• Olivia Cunningham Education Fund
• Free myStrength app access

Salary: $14.50 per hour

To Apply, email your resume to ebrobst@friendshipcommunity.net

Friendship Community is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, national or ethnic origin, color, religion, sex, sexual orientation, age, disability, citizenship or veterans status.

RESPONSIBILITY: (including but not limited to the following)

A. Demonstrate a respectful positive attitude that promotes service excellence to Individuals, fellow Team Members, families and/or the general public

B. Maintain CEO’s calendar to coordinate work flow, meetings and appointments

C. Interact with Individuals, Team Members, Board Members, Family Members, vendors and visitors

D. Read and analyze incoming correspondence, memos, submissions and reports to determine their significance and plan their distribution

E. Compile Correspondence and reports on behalf of the CEO

F. Perform general clerical functions to include, but not limited to, typing, copying, faxing, emailing, mailing and filing

G. File and retrieve organizational documents, records and reports

H. Coordinate records and budget preparation

I. Edit and modify documents such as reports, memos and letters

J. Conduct research and compile data for presentations, and price and purchase of office equipment and supplies

K. Set up and coordinate meetings and conferences

L. Prepare agendas and make arrangements for committee, Board or other meetings

M. Attend Board, committee or other meetings as requested in order to record minutes

N. Compile, transcribe and distribute meeting minutes

O. Make travel arrangements for CEO and Board Members

P. Supervise Administrative Assistant Team, Main Office Receptionist and Bloomfield Office Manger

Q. Support the Development Department with the oversight and operation of DonorPerfect and the processing of donations, and assist with special events

R. Perform other duties as assigned by the CEO

WORK SCHEDULE:

This is a full-time position.  Hours are from 8:00 to 4:30 with a ½ hour unpaid lunch.  Hours may vary occasionally based on involvement at meetings or events after 4:30pm.

EDUCATIONAL REQUIREMENTS:

A high school education is required and further education and additional related training is preferred.

EXPERIENCE/REQUIREMENTS:

A. Knowledge of administrative and clerical procedures and systems with proficiency in Microsoft Office is required.  Familiarity with Publisher is preferred.

B. Professional attire and presentation

C. Ability to work independently, take initiative and be assertive

D. Ability to maintain confidentiality and privacy

KEY COMPETENCIES:

A. Effectively communicates in both written and verbal form

B. Organized and detail oriented with attention to accuracy

C. Prioritizes and plans effectively

D. Assesses and resolves problems quickly

E. Exhibits flexibility, adaptability and functions as a Team Player

Applicants must meet one of the following minimum requirements to qualify as a Program Specialist: 1. A Master’s degree or above from an accredited college or university and 1 year of work experience directly with persons with disabilities. 2. A Bachelor’s degree from an accredited college or university and 2 years of work experience directly with persons with disabilities. 3. An Associate’s degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with persons with disabilities. 4. Proficiency in technical writing skills is required. Proficiency in Microsoft Office Suite is strongly preferred.

Applicants must meet the following criteria:

(1) A master’s degree or above from an accredited college or university
and 1 year of work experience working directly with persons with disabilities.
(2) A bachelor’s degree from an accredited college or university and 2
years of work experience working directly with persons with disabilities.
(3) An associate’s degree or 60 credit hours from an accredited college or
university and 4 years of work experience working directly with persons with
disabilities.

The Medical Support Professional (MSP) assists the assigned Residential Manager(s) with coordination of medical support on behalf of the Individuals within the program(s) assigned, as well as aid in maintaining all compliance measures related to medication administration and medical documentation. The MSP serves as a Practicum Observer or Medication Administration Trainer within the program(s) assigned.

MSPs are full-time, hourly Team Members (40 hours per week, unless otherwise specified), and are expected to work direct support hours and med passes as required by the Residential Coordinator. In the spirit of teamwork, MSPs may be expected to work some holidays and weekends, as needed. MSPs follow the same holiday schedule as Direct Support Professionals.

Medical Support Professionals must maintain certifications in CPR/First Aid/AED, Medication Administration, and Practicum Observer (or Medication Administration Train the Trainer); MSPs must attend all other required trainings. MSPs must demonstrate the ability to communicate effectively about all matters related to Individuals and Team Members to the Residential Manager(s), Residential Coordinator, and other members of the Team. Experience in working with Individuals with Intellectual Disabilities is preferred. Computer skills in Microsoft Office are required.

As a Full-Time Medical Support Professional, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

The Manager Assistant is responsible in assisting the Residential Manager with the health and well-being of all Individuals within a home or homes. In addition, the Manager Assistant, in conjunction with Residential Manager and Residential Coordinator, is responsible to assure that all daily operations of the home meet both Friendship Community policies and state regulations.

This position is full-time and hourly, with the majority of hours designated for administrative and programming workload. The Manager Assistant is expected to work 10-12 hours of Direct Care shifts per week. Other hours can be scheduled to handle emergencies, appointments and open shifts; as appropriate. 

The Manager Assistant must have 1-year experience working with IDD population in a residential setting and previous leadership experience is preferred. Strong communication and computer skills is required. The Manager Assistant must have the ability to be responsible, trustworthy, cheerful, industrious, and able to work together as a team.  

As a Full-Time Manager Assistant, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

A Team Support Professional is involved in the Programs as a DSP leader supporting the Individuals and Teams providing positive transformational impact. This role will support the overall health and well-being of all Individuals and Teams. In addition, the Team Support Professional will be trained with Manager Assistant skills/tasks to assist the Residential Coordinators in the event that a Residential Manager position is open.

Your responsibilities as a Friendship Community Team Support Professional will include:

• Assisting Residential Manager in implementing goal plans.
• Recording Individuals' activities and progress accurately in Case Notes, behavior Notes, ISP Outcome Notes, Community/Recreation Notes, etc.
• Providing Individual/Direct Care such as assisting Individuals in daily routines through dressing, bathing, eating/feeding, toileting, exercises, etc., as needed.

This a full-time position (40 hours a week). The hours will vary and will be created monthly in advance by the Residential Coordinator. Weekend shifts typically include 7:00-3:00 or 3:00-11:00. Team Support Professionals are expected to work one weekend per pay period.

As a Full-Time Team Support Professional, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

As a Residential Coordinator, you will be responsible for the coordination of services to Individuals, as well as the oversight of group home teams via the supervision of Residential Managers.

Your responsibilities as a Friendship Community Residential Coordinator will include:

• Assisting the Residential Managers in the coordination of programming for each Individual 
  
• Overseeing compliance with applicable government regulations    
  
• Supervising assigned Residential Managers while collaborating regarding management of the DSP Team with involved Support Services
  
• Participating in various committees or Team Meetings    
  
• Functioning as a Certified Investigator
• Being in the rotation as an On-call person to Residential Services
• Providing Incident Management oversight, including the facilitation of administrative reviews, record keeping of incident meetings, and finalize incidents in HCSIS in a timely manner
• Complying with Friendship Community’s Privacy Policy Statement based on HIPAA regulations
  

As a Full-Time Residential Coordinator, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

As a Direct Support Professional, you will be assigned to work as part of a team in one of our 24 homes with the responsibility of supporting up to 4 Individuals. We are currently hiring DSPs for all shifts, FT, PT, On-Call.

Your responsibilities as a Friendship Community DSP will include:

• Assisting Individuals in daily routines through dressing, bathing, eating/feeding, toileting, exercises, etc., as needed.
• Assisting Individuals with their mobility by the use of walking aids, lifting, splints, positioning, and transferring them through safe and approved techniques up to 50 lbs. Be familiar with the use of mechanical lifts if available in the home.
• Assisting the Individuals in food preparation and in kitchen duties, teaching appropriate skills.
• Assisting the Individuals in-room care and general housecleaning, teaching appropriate skills.
• Maintaining ongoing knowledge and adherence to the Individual’s care plan.
• Reporting symptoms, concerns, or medical observations to the Residential Manager, nurse on duty, or designated agency personnel.
• After becoming med trained, administering medications to the Individuals as prescribed.
• Transporting Individuals to and from activities using Friendship Community vehicles.
• Assisting with the general upkeep of the home.
• Attending Team Meetings, In-services and other required trainings. Also read the minutes of those meetings.
• Other duties as assigned, depending on the home.

As a Full-Time DSP, you will be eligible for the following benefits at 60 days:

· Cigna Medical Insurance:

o Bi-weekly medical premiums

§ $20 – individual, $30 – family

o Deductibles:

§ $200- Individual, $400- Family (in-network, Cigna participating providers)

§ For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.

· MetLife Dental & Vision Insurance

o $5.77 per pay

· Paid Time Off

o Accrues per pay period, can be used after 90 days of full-time status

· Sick Time

o Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.

· Retirement

· Holiday Pay

o 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

· Wellness program

· Everence Federal Credit Union

· Everence Small Loan

· Modern Eyes Membership

· Verizon Wireless 18% Discount

· Recreation center discounts

The Part-Time Art Instructor will instruct classes for Heart Artists in an effort to support their goals. This is a rewarding position offering ample self-direction and opportunity for input. The Art Instructor will be a part of a highly creative and dynamic team of community-focused staff working in an active art studio as well as in the community.  The Art Instructor will have an opportunity to contribute on many levels to the growth of the program and the Artists

Your responsibilities as a Friendship Heart Studio Art Instructor will include:

• Prepare lesson plans for Artists that can be “themed†projects, classes that center on the use of a particular medium – as they take into consideration the varying skill levels of the Artists and accommodate the projects according to varying skill sets, utilizing various techniques. These lesson plans should be centered to help meet the goals of the Artists listed in their ISP or that are vocalized by the Artist or communicated by their Supports if the Artist cannot articulate them directly. 
• Share specialized art skills with Artists to help teach basic strategies, such as composition, professionalizing work, and self-presentation as artists, as well as fostering the artistic potential of the program.
• Observe and support the Individuals’ health and safety. May be required to administer medications upon necessary training. Changes in health or behavior will be communicated or documented to the Studio Nurse, Studio Manager, Gallery Manager, or Director of Operations to assess the Individuals’ overall wellbeing.

This is a part-time position, days will vary but the hours will be 8:00AM - 4:30PM. 

As a Residential Manager, you will be responsible for the operations of the home, per organizational policies and State Regulations, including the health and well-being of the Individuals in residence. 

Your responsibilities as a Friendship Community Residential Manager will include:

• Participating in the Individual Support Plan (ISP) process and meetings
• Implementing, documenting and monitoring Behavior Support Plans and tools in collaboration with Behavior Support Consultant(s)
• Assuring Individuals experience a variety of social, recreational, and religious events
• Managing, coaching, and communicating with Direct Support Professionals to keep them informed regarding updates in collaboration with the Residential Coordinator
• Developing and maintaining the monthly Team Member core schedule per staffing ratios  

This is a full-time hourly position which is eligible for over-time pay (as approved). It is expected that the Residential Manager will work 8:00am - 4:30pm Monday - Friday, (40-hour work-week), with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs.

Residential Managers are expected to have previous leadership experience and 1-2 years paid experience working with adults who have IDD/DD is preferred.  The RM must possess the ability to be responsible, trustworthy, industrious, positive and facilitate Team efforts toward a common goal.

As a Full-Time Residential Manager, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

As a Residential Manager, you will be responsible for the operations of the home, per organizational policies and State Regulations, including the health and well-being of the Individuals in residence. 

Your responsibilities as a Friendship Community Residential Manager will include:

• Participating in the Individual Support Plan (ISP) process and meetings
• Implementing, documenting and monitoring Behavior Support Plans and tools in collaboration with Behavior Support Consultant(s)
• Assuring Individuals experience a variety of social, recreational, and religious events
• Managing, coaching, and communicating with Direct Support Professionals to keep them informed regarding updates in collaboration with the Residential Coordinator
• Developing and maintaining the monthly Team Member core schedule per staffing ratios  

This is a full-time hourly position which is eligible for over-time pay (as approved). It is expected that the Residential Manager will work 8:00am - 4:30pm Monday - Friday, (40-hour work-week), with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs.

Residential Managers are expected to have previous leadership experience and 1-2 years paid experience working with adults who have IDD/DD is preferred.  The RM must possess the ability to be responsible, trustworthy, industrious, positive and facilitate Team efforts toward a common goal.

As a Full-Time Residential Manager, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:
• Bi-weekly medical premiums - $20 – individual, $30 – family
• Deductibles: $200- Individual, $400- Family (in-network, Cigna participating providers). For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.
• MetLife Dental & Vision Insurance - $5.77 per pay
• Paid Time Off - Accrues per pay period, can be used after 90 days of full-time status
• Sick Time - Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.
• Retirement via a 403b Plan
• Holiday Pay - 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program
• Everence Federal Credit Union
• Everence Small Loan
• Modern Eyes Membership
• Verizon Wireless 18% Discount
• Recreation center discounts

As a Certified Nursing Assistant, you will be assigned to work as part of a team in one of our 24 homes with the responsibility of supporting up to 4 Individuals. This is not your typical CNA role where you are working a floor of dozens of residents. Our current CNAs all share the same insight: this is a much calmer and relaxed setting than what they had previously done at other organizations. 

Your responsibilities as a Friendship Community CNA will include: 

• Participating in program planning on behalf of Individuals

• Communicating pertinent information about the Individuals to Team Members

• Implementing individualized goal plans for each Individual

• Keeping an accurate record of activities and progress for each Individual; including, Active Treatment Plans, Individual Support Plans, SEEN Plans, Behavior Support Plans, Community Participation Supports, and any other necessary documentation

• Assisting Individuals in daily routines; including, but not limited to, toileting, feeding, tube feeding, exercise, and repositioning 

• Training Team Members on the care of Individuals

• Assisting Individuals in mobility with the use of proper adaptive equipment; including, stand-aids, lifts, and any other adaptive equipment

• Reporting symptoms, concerns, or other medical observations to the Residential Manager or other designated agency personnel (DAP)

• Maintaining medication administration certification; administering medications as designated and per Office of Developmental Program (ODP) guidelines

As a Full-Time CNA, you will be eligible for the following benefits at 60 days:

• Cigna Medical Insurance:

o Bi-weekly medical premiums

 $20 – individual, $30 – family 

o Deductibles:

 $200- Individual, $400- Family (in-network, Cigna participating providers)

 For both individual and family plans, after the deductible is met, the plan will pay 80% and you will pay 20% co-insurance for up to $2,000 of eligible expenses, then the plan will pay 100% of eligible expenses.

• MetLife Dental & Vision Insurance

o $5.77 per pay

• Paid Time Off 

o Accrues per pay period, can be used after 90 days of full-time status

• Sick Time

o Accrues per pay period, can be used after 90 days of full-time status. For each quarter sick time is not used, the Team Member accrues an additional 4 hours of PTO.

• Retirement

• Holiday Pay

o 7 paid holidays—New Year’s Day, Easter Sunday (or Good Friday for Team Members who do not normally work weekends), Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas

Benefits Offered to all Team Members

• Wellness program

• Everence Federal Credit Union

• Everence Small Loan

• Modern Eyes Membership

• Verizon Wireless 18% Discount

• Recreation center discounts